New Technology Innovation NETCOM

Collaboration

Our company provides the integrated communication service for implementing an integrated network supporting voice call, fax, data service, and multimedia service over internet.

Contact Center

Multi-channel (Web, E-mail, VoIP, Telephone call) support
Acceptance of a variety of customer contact points
IP connection between head office and a branch office
Easy integrated and intensive management
Multi-site Contact Center
Saving of communication cost and leased line cost of multi-site contact center
Multi-channel (Web, E-mail, VoIP, Telephone call) support
Acceptance of a variety of customer contact points
Ubiquitous environment offering for counselors and users
Home-based counseling and virtual contact center establishment
Voice, Data, and line integration
Infrastructure cost saving

Contact Center

Integration of communication ways into one system
– Messenger, e-mail, voice call, and video conference system
– Efficient management and use
The IP unified communication (UC) between a head office and branch offices helps to integrate network with communication equipment and software.
Implementation of the internet based business communication system in an integrated environment
Mobile office environment using smartphones
Immediate communication through the introduction of UC regardless of work places

Video Conference System

Maximization of work efficiency and enhancement of corporate competitiveness
Conference between a head office and branch offices, or partners
Business trip cost and time saving
Participation of all executives and employees in conference
Immediate decision-making and communication enhancement
Education, decision-making and instructions offering